When you are designing the learning (regardless of the delivery medium) key to success understands how adults actually process the new information and, therefore, acquire new knowledge and skills.
This article summarizes some of the basics of this knowledge transfer process. The basics you normally would include as part of the introductory instructional design training programs. You can also enroll in instructional design online courses.
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Different instructional design experts use a slightly different way to describe the basic knowledge transfer process, but basically it boils down to three broad stages. Usually, at the beginning of this process is a stage presentation.
This is when the coach is to introduce the knowledge and/or skill or most familiar to learners. Ideally, this is done through a familiar and meaningful context, not in a dry, abstract way. Once the coach has been doing some basic checks to ensure learners understand new information, quickly transfer process moves to stage two.
Here, learners are given the opportunity to practice what they just learned in a safe, structured environment. During this phase, the students will take part in one or several activities – depending on the difficulty level and how much need they have for extensive practice.
Overall, the three stages of moving from a very teacher or trainer centered starting point to a very learner-centered one – where an instructor can take a back seat, observe the learning into action and provide feedback at the end of the process.